Refund policy

We want you to feel good about your Grit & Flavor purchase. Please review our return and refund policy below.

RETURNS

You may request a return within 30 days after your order is delivered.

To qualify for a return, the item must be unworn, unwashed, unused, and in its original condition. Proof of purchase is required. Items returned without prior approval may not be accepted.

To start a return, use your customer account at account.gritandflavor.com or contact us at hello@gritandflavor.com. If your return is approved, we will provide return instructions.

RETURN SHIPPING

Customers are responsible for return-shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are nonrefundable. We recommend using a trackable shipping service because Grit & Flavor is not responsible for return packages lost in transit.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at hello@gritandflavor.com and include your order number and clear photographs. We will review the issue and work to make it right.

NONRETURNABLE ITEMS

The following items cannot be returned:

• Customized or personalized products
• Gift cards
• Items marked final sale
• Items that have been worn, washed, used, altered, or damaged after delivery

If you are unsure whether an item qualifies for return, contact us before sending it back.

CANCELLATIONS

Orders may be canceled within one hour after they are placed. After that time, we may have already begun preparing the order and cannot guarantee cancellation. Customized or personalized orders cannot be canceled once production has started.

EXCHANGES

The fastest way to obtain a different size, color, or item is to request a return for the original item and place a new order after the return is approved.

REFUNDS

We will notify you after receiving and inspecting your return. If approved, the refund will be issued to the original payment method. Your bank or card provider may require additional time to post the refund.

CONTACT

For questions about returns, cancellations, or refunds, contact:

Grit & Flavor LLC
hello@gritandflavor.com
gritandflavor.com