Shipping policy

Grit & Flavor currently ships within the United States.

ORDER PROCESSING

Orders are generally prepared within 2–4 business days. Business days do not include weekends or federal holidays.

Customized, personalized, made-to-order, or high-volume orders may require additional processing time. Processing time is separate from the delivery estimate shown at checkout.

SHIPPING OPTIONS

The following shipping options may be available at checkout:

• Standard Shipping: $8
• Free Standard Shipping: Orders of $70 or more
• Express Shipping: $15

Standard shipping generally takes 3–5 business days after processing. Express shipping generally takes 1–2 business days after processing.

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.

ORDER TRACKING

When your order ships, you will receive a confirmation email with tracking information. Please allow time for the carrier’s tracking system to update.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address. Please review your address carefully before submitting your order.

If you notice an error, contact us at hello@gritandflavor.com as soon as possible. We cannot guarantee changes after an order has entered processing or shipped.

RETURNED OR UNDELIVERABLE PACKAGES

If a package is returned because of an incorrect or incomplete address, refusal, or another delivery issue, the customer may be responsible for the cost of reshipping it.

LOST, STOLEN, OR DELAYED PACKAGES

If tracking shows unusual delays or your package appears lost, contact us at hello@gritandflavor.com with your order number. We will help review the tracking information and, when appropriate, assist with a carrier claim.

If tracking shows that a package was delivered but you cannot locate it, please check around the delivery area, ask household members or neighbors, and contact the carrier. Then contact us so we can review the situation.

DAMAGED OR INCORRECT ORDERS

Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, contact us promptly at hello@gritandflavor.com. Include your order number and clear photographs of the item and packaging so we can help resolve the issue.

MULTIPLE SHIPMENTS

Items within the same order may occasionally ship separately. If this happens, you may receive more than one tracking number. You will not be charged additional shipping fees because an order is divided into multiple shipments.

CONTACT

For shipping questions, contact:

Grit & Flavor LLC
Email: hello@gritandflavor.com
Website: https://gritandflavor.com